Directory:~$ /home/lmsyaran/public_html/j3/media/com_helpdeskpro/js/

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function addComment(form) {
    if (form.message.value === '') {
        alert(Joomla.JText._('HDP_ENTER_COMMENT_FOR_TICKET'));
        form.message.focus();
        return;
    }

    form.task.value = 'ticket.add_comment';
    form.submit();
}

function addCommentAndClose(form) {
    if (form.message.value === '') {
        alert(Joomla.JText._('HDP_ENTER_COMMENT_FOR_TICKET'));
        form.message.focus();
        return;
    }

    form.task.value = 'ticket.comment_and_close';

    form.submit();
}

function convertToArticle(form) {
    form.task.value = 'ticket.convert_to_kb';
    form.submit();
}