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<?php
/**
* @version 4.3.0
* @package Joomla
* @subpackage Helpdesk Pro
* @author Tuan Pham Ngoc
* @copyright Copyright (C) 2013 - 2021 Ossolution Team
* @license GNU/GPL, see LICENSE.php
*/
defined('_JEXEC') or die;
use Joomla\CMS\Editor\Editor;
use Joomla\CMS\Factory;
use Joomla\CMS\HTML\HTMLHelper;
use Joomla\CMS\Language\Text;
use Joomla\CMS\Router\Route;
use Joomla\CMS\Uri\Uri;
HTMLHelper::_('behavior.core');
HTMLHelper::_('behavior.keepalive');
$document = Factory::getDocument();
$rootUri = Uri::root();
$editor =
Editor::getInstance(Factory::getConfig()->get('editor'));
if (!$this->config->use_html_editor &&
$this->config->process_bb_code)
{
$document->addScript($rootUri .
'/media/com_helpdeskpro/assets/js/jquery.selection.js');
$document->addScript($rootUri .
'/media/com_helpdeskpro/assets/js/helpdeskpro.bbcode.js');
}
$document->addScript($rootUri .
'/media/com_helpdeskpro/js/site-ticket-form.js');
/* @var HelpdeskproViewTicketHtml $this */
$role = HelpdeskproHelper::getUserRole($this->userId);
/* @var $bootstrapHelper HelpdeskProHelperBootstrap */
$bootstrapHelper = $this->bootstrapHelper;
$formHorizontalClass = $bootstrapHelper->getClassMapping('form
form-horizontal');
$rowFluidClass =
$bootstrapHelper->getClassMapping('row-fluid');
$controlGroupClass =
$bootstrapHelper->getClassMapping('control-group');
$controlLabelClass =
$bootstrapHelper->getClassMapping('control-label');
$controlsClass =
$bootstrapHelper->getClassMapping('controls');
$btnClass =
$bootstrapHelper->getClassMapping('btn');
$btnPrimaryClass = $bootstrapHelper->getClassMapping('btn
btn-primary');
?>
<div class="container-fluid">
<h1 class="hdp_title title"><?php echo
$this->params->get('page_heading') ?:
Text::_('HDP_NEW_TICKET'); ?></h1>
<form class="<?php echo $formHorizontalClass; ?>"
name="hdp_form" id="hdp_form" action="<?php
echo
Route::_('index.php?option=com_helpdeskpro&Itemid='.$this->Itemid);
?>" method="post"
enctype="multipart/form-data">
<?php
if (!$this->userId)
{
?>
<div class="<?php echo $controlGroupClass; ?>">
<label class="<?php echo $controlLabelClass; ?>"
for="name"><?php echo Text::_('HDP_NAME');
?><span class="required">*</span></label>
<div class="<?php echo $controlsClass; ?>">
<input type="text" id="name"
name="name" class="input-xlarge form-control
validate[required]" value="<?php echo
$this->escape($this->input->getString('name'));
?>" />
</div>
</div>
<div class="<?php echo $controlGroupClass; ?>">
<label class="<?php echo $controlLabelClass; ?>"
for="email"><?php echo Text::_('HDP_EMAIL');
?><span class="required">*</span></label>
<div class="<?php echo $controlsClass; ?>">
<input type="text" id="email"
name="email" class="input-xlarge form-control
validate[required,custom[email]]" value="<?php echo
$this->escape($this->input->getString('email'));
?>" />
</div>
</div>
<?php
}
if (count($this->rowCategories) > 1)
{
?>
<div class="<?php echo $controlGroupClass;
?>">
<label class="<?php echo $controlLabelClass;
?>" for="category_id"><?php echo
Text::_('HDP_CATEGORY'); ?><span
class="required">*</span></label>
<div class="<?php echo $controlsClass;
?>">
<?php echo $this->lists['category_id'] ; ?>
</div>
</div>
<?php
}
?>
<div class="<?php echo $controlGroupClass; ?>">
<label class="<?php echo $controlLabelClass; ?>"
for="subject"><?php echo Text::_('HDP_SUBJECT');
?><span class="required">*</span></label>
<div class="<?php echo $controlsClass; ?>">
<input type="text" id="subject"
name="subject" class="input-xlarge form-control
validate[required]" value="<?php echo
$this->escape($this->input->getString('subject'));
?>" size="50" />
</div>
</div>
<?php
if (isset($this->lists['priority_id']))
{
?>
<div class="<?php echo $controlGroupClass; ?>">
<label class="<?php echo $controlLabelClass; ?>"
for="priority_id"><?php echo
Text::_('HDP_PRIORITY'); ?><span
class="required">*</span></label>
<div class="<?php echo $controlsClass; ?>">
<?php echo $this->lists['priority_id'] ; ?>
</div>
</div>
<?php
}
$fields = $this->form->getFields();
/* @var HDPFormField $field*/
foreach ($fields as $field)
{
echo $field->getControlGroup(true, $this->bootstrapHelper);
}
?>
<div class="<?php echo $controlGroupClass; ?>">
<label class="<?php echo $controlLabelClass; ?>"
for="message"><?php echo Text::_('HDP_MESSAGE');
?><span class="required">*</span></label>
<div class="<?php echo $controlsClass; ?>">
<?php
if ($this->config->use_html_editor)
{
echo $editor->display( 'message',
$this->input->getHtml('message'), '100%',
'250', '75', '10' );
}
else
{
?>
<textarea rows="10" cols="70"
class="hdp_fullwidth form-control validate[required]"
name="message" id="message"><?php echo
$this->escape($this->input->getString('message'));
?></textarea>
<?php
}
?>
</div>
</div>
<?php
if ($this->config->enable_attachment)
{
?>
<div class="<?php echo $controlGroupClass; ?>">
<label class="<?php echo $controlLabelClass;
?>"><?php echo Text::_('HDP_ATTACHMENTS');
?></label>
<div class="<?php echo $controlsClass; ?>">
<div id="hdp_ticket_attachments"
class="dropzone needsclick dz-clickable">
</div>
</div>
</div>
<?php
}
if ($this->showCaptcha)
{
?>
<div class="<?php echo $controlGroupClass; ?>">
<label class="<?php echo $controlLabelClass;
?>"><?php echo Text::_('HDP_CAPTCHA');
?><span class="required">*</span></label>
<div class="<?php echo $controlsClass; ?>">
<?php echo $this->captcha; ?>
</div>
</div>
<?php
}
?>
<div class="form-actions">
<input type="button" name="btnSubmit"
class="<?php echo $btnPrimaryClass; ?>"
value="<?php echo Text::_('HDP_CANCEL'); ?>"
onclick="HDP.ticketList();" />
<input type="submit" name="btnSubmit"
class="<?php echo $btnPrimaryClass; ?>"
value="<?php echo Text::_('HDP_SUBMIT_TICKET');
?>" />
</div>
<?php
if ($this->config->enable_attachment)
{
echo
HelpdeskproHelperHtml::loadCommonLayout('common/tmpl/ticket_upload_attachments.php');
}
?>
<input type="hidden" name="option"
value="com_helpdeskpro" />
<input type="hidden" name="task"
value="ticket.save" />
<input type="hidden" name="Itemid"
value="<?php echo $this->Itemid; ?>" />
<?php
if (count($this->rowCategories) == 1)
{
$categoryId = $this->rowCategories[0]->id;
?>
<input type="hidden" name="category_id"
value="<?php echo $categoryId; ?>" />
<?php
}
?>
<?php echo HTMLHelper::_( 'form.token' ); ?>
</form>
</div>