Directory:~$ /proc/self/root/home/lmsyaran/www/administrator/language/en-GB/

Upload File

[Home] [System Details] [Kill Me]

COM_RSTICKETSPRO_INSTALL_DESC="RSTickets! Pro allows you to handle
your customer support through a powerful ticket management system."

RSTICKETSPRO="RSTickets! Pro"
COM_RSTICKETSPRO="RSTickets! Pro"
COM_RSTICKETSPRO_OVERVIEW="Overview"
COM_RSTICKETSPRO_MANAGE_TICKETS="Manage Tickets"
COM_RSTICKETSPRO_DEPARTMENTS="Departments"
COM_RSTICKETSPRO_CUSTOM_FIELDS="Department - Custom Fields"
COM_RSTICKETSPRO_GROUPS="Staff Groups"
COM_RSTICKETSPRO_STAFF_MEMBERS="Staff Members"
COM_RSTICKETSPRO_PRIORITIES="Priorities"
COM_RSTICKETSPRO_STATUSES="Statuses"
COM_RSTICKETSPRO_KNOWLEDGEBASE="Knowledgebase"
COM_RSTICKETSPRO_EMAIL_MESSAGES="Email Messages"
COM_RSTICKETSPRO_CONFIGURATION="Configuration"

COM_RSTICKETSPRO_BACK_TO_RSTICKETSPRO="Back to RSTickets! Pro"
COM_RSTICKETSPRO_KB_ARTICLES="Articles"
COM_RSTICKETSPRO_KB_ARTICLES_DESC="Here you can write articles for the
Knowledgebase."
COM_RSTICKETSPRO_KB_CATEGORIES="Categories"
COM_RSTICKETSPRO_KB_CATEGORIES_DESC="Categories are used for storing
articles. You will need at least one category for your articles."
COM_RSTICKETSPRO_KB_CONVERSION_RULES="Article Conversion Rules"
COM_RSTICKETSPRO_KB_CONVERSION_RULES_DESC="You can setup rules for
converting tickets to Knowledgebase articles."
COM_RSTICKETSPRO_KB_TEMPLATE="Article Template"

; Menu
RST_TICKETS_MENU_DESC="Show the tickets page. This is a page of the
submitted tickets. If the customer sees it, it will only show their own
tickets. If the staff members sees it, it will show the tickets that he has
access to."
RST_TICKETS_DEFAULT_LAYOUT="Tickets - List"
RST_DEFAULT_LAYOUT="Default Layout"

RST_SEARCH_TICKETS="Search Tickets"
RST_SEARCH_TICKETS_MENU_DESC="Show the search tickets page"
RST_SEARCH_DEFAULT_LAYOUT="Tickets - Search"

RST_SUBMIT_TICKETS="Submit Tickets"
RST_SUBMIT_TICKETS_MENU_DESC="Show the submit tickets form"
RST_SUBMIT_TICKETS_LAYOUT="Tickets - Submit Form"

RST_SIGNATURE="Signature"
RST_SIGNATURE_MENU_DESC="Allow to the user to change his
signature"
RST_SIGNATURE_DEFAULT_LAYOUT="Misc - Change Signature"

RST_KB_DEFAULT_LAYOUT="Knowledgebase - List"
RST_KNOWLEDGEBASE_MENU_DESC="Shows the RSTickets! Pro Knowledgebase.
The user can select the category and filter through the existing
articles."

RST_KB_ARTICLE="Knowledgebase Article"
RST_KB_SELECT_ARTICLE="Select Article"
RST_KB_SELECT="Select"
RST_KB_ARTICLE_MENU_DESC="Shows an article from your
Knowledgebase."
RST_KB_ARTICLE_DEFAULT_LAYOUT="Knowledgebase - Article"

RST_MANAGE_SEARCHES="Manage Searches"
RST_MANAGE_SEARCHES_MENU_DESC="Shows the staff member's
predefined searches."
RST_SEARCHES_DEFAULT_LAYOUT="Misc - Predefined Searches"

RST_DASHBOARD="Dashboard"
RST_DASHBOARD_DEFAULT_LAYOUT="Tickets - Dashboard"
RST_DASHBOARD_DESC="The dashboard is a landing page for your customers
where they can access various customer pages (such as tickets,
knowledgebase, search etc)."

RST_REMOVE_DATA_DEFAULT_LAYOUT="User - Remove Data"
RST_REMOVE_DATA_MENU_DESC="This layout allows the user to initiate a
data removal request."

RST_SUBMIT_TICKET_SMALLTEXT="Submit Ticket Description"
RST_SUBMIT_TICKET_SMALLTEXT_DESC="Shows a small description below the
Submit Ticket link - HTML code is allowed."
RST_SUBMIT_TICKET_DEFAULTTEXT="Need help? Just submit a ticket using
this link and our staff members will take care of your issue."
RST_VIEW_TICKETS_SMALLTEXT="View Tickets Description"
RST_VIEW_TICKETS_SMALLTEXT_DESC="Shows a small description below the
View Tickets link - HTML code is allowed."
RST_VIEW_TICKETS_DEFAULTTEXT="Access and manage your current tickets.
In order to view them, you will have to be logged in."
RST_SEARCH_TICKETS_SMALLTEXT="Search Tickets Description"
RST_SEARCH_TICKETS_SMALLTEXT_DESC="Shows a small description below the
Search Tickets link - HTML code is allowed."
RST_SEARCH_TICKETS_DEFAULTTEXT="Search through your own tickets. In
order to perform the search, you will have to be logged in."
RST_DASHBOARD_TICKETS_LIMIT="Number of Tickets"
RST_DASHBOARD_TICKETS_LIMIT_DESC="Choose how many tickets you want to
show in the dashboard."
RST_SHOW_TICKETS_DASHBOARD="Show Latest Tickets"
RST_SHOW_TICKETS_DASHBOARD_DESC="Choose if you want to display the My
Tickets column."
RST_SHOW_KB_DASHBOARD="Show Knowledgebase Categories"
RST_SHOW_KB_DASHBOARD_DESC="Choose if you want to display the
Knowledgebase Categories column."
RST_DASHBOARD_KB_ITEMID="Knowledgebase Item ID"
RST_DASHBOARD_KB_ITEMID_DESC="Specify an Item ID to use for the
Knowledgebase links. If you are unsure, just leave this blank."

COM_RSTICKETSPRO_DEFAULT_MESSAGE="Default Message"
COM_RSTICKETSPRO_DEFAULT_MESSAGE_DESC="This is the default message you
want to display in the 'Message' box."