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PK �X�[�9y�� � tickethistory.phpnu �[��� <?php /** * @version 4.3.0 * @package Joomla * @subpackage Helpdesk Pro * @author Tuan Pham Ngoc * @copyright Copyright (C) 2013 - 2021 Ossolution Team * @license GNU/GPL, see LICENSE.php */ defined('_JEXEC') or die; use Joomla\CMS\Plugin\CMSPlugin; use Joomla\CMS\Plugin\PluginHelper; class plgHelpdeskProTicketHistory extends CMSPlugin { public function onViewTicket($row) { $limit = (int) $this->params->get('limit', 10); $dateFormat = $this->params->get('date_format', 'm-d-Y'); $db = JFactory::getDbo(); $query = $db->getQuery(true); $query->select('id, subject, created_date') ->from('#__helpdeskpro_tickets') ->where('(user_id = ' . (int) $row->user_id . ' OR email = ' . $db->quote($row->email) . ')') ->order('id DESC'); $db->setQuery($query, 0, $limit); $rows = $db->loadObjectList(); if (count($rows)) { // Get the path for the layout file $path = PluginHelper::getLayoutPath('helpdeskpro', 'tickethistory'); // Render the layout ob_start(); include $path; return ob_get_clean(); } return null; } } PK �X�[4��� � tickethistory.xmlnu �[��� <?xml version="1.0" encoding="utf-8"?> <extension version="1.6.0" type="plugin" group="helpdeskpro" method="upgrade"> <name>Helpdesk Pro - Tickethistory</name> <author>Tuan Pham Ngoc</author> <creationDate>October 2012</creationDate> <copyright>Ossolution Team</copyright> <license>http://www.gnu.org/licenses/gpl-2.0.html GNU/GPL</license> <authorEmail>contact@joomdonation.com</authorEmail> <authorUrl>www.joomdonation.com</authorUrl> <version>4.3.0</version> <description>This plugin displays tickets history the user who submitted the current ticket</description> <files> <filename plugin="tickethistory">tickethistory.php</filename> <folder>tmpl</folder> </files> <config> <fields name="params"> <fieldset name="basic"> <field name="limit" type="text" default="10" label="Limit" description="" /> <field name="date_format" type="text" default="m-d-Y" label="Date Format" description="" /> </fieldset> </fields> </config> </extension> PK �X�[���U U tmpl/default.phpnu �[��� <?php /** * @version 3.4.0 * @package Joomla * @subpackage Helpdesk Pro * @author Tuan Pham Ngoc * @copyright Copyright (C) 2013 - 2021 Ossolution Team * @license GNU/GPL, see LICENSE.php */ use Joomla\CMS\HTML\HTMLHelper; use Joomla\CMS\Language\Text; use Joomla\CMS\Router\Route; ?> <tr> <th colspan="2"><?php echo Text::_('HDP_TICKET_HISTORY'); ?></th> </tr> <?php foreach ($rows as $row) { ?> <tr id="footer_result"> <td colspan="2"> <a href="<?php echo Route::_('index.php?option=com_helpdeskpro&task=ticket.edit&cid[]=' . (int) $row->id) ?>" target="_blank"> [#<?php echo $row->id; ?>] - <?php echo $row->subject ?> (<?php echo HTMLHelper::_('date', $row->created_date, $dateFormat); ?>) </a> </td> </tr> <?php } PK �X�[�9y�� � tickethistory.phpnu �[��� PK �X�[4��� � � tickethistory.xmlnu �[��� PK �X�[���U U tmpl/default.phpnu �[��� PK � �
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