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Файловый менеджер - Редактировать - /home/lmsyaran/public_html/components/com_helpdeskpro/View/Ticket/Html.php

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<?php /** * @version 4.3.0 * @package Joomla * @subpackage Helpdesk Pro * @author Tuan Pham Ngoc * @copyright Copyright (C) 2013 - 2021 Ossolution Team * @license GNU/GPL, see LICENSE.php / namespace OSSolution\HelpdeskPro\Site\View\Ticket; use HelpdeskProHelperBootstrap; use Joomla\CMS\Captcha\Captcha; use Joomla\CMS\HTML\HTMLHelper; use Joomla\CMS\Language\Text; use Joomla\CMS\Plugin\PluginHelper; use Joomla\CMS\Router\Route; use Joomla\CMS\Uri\Uri; use Joomla\Registry\Registry; use Joomla\Utilities\ArrayHelper; use OSL\View\HtmlView; use OSSolution\HelpdeskPro\Site\Helper\Database as HelpdeskproHelperDatabase; use OSSolution\HelpdeskPro\Site\Helper\Helper as HelpdeskproHelper; use OSSolution\HelpdeskPro\Site\Helper\Html as HelpdeskproHelperHtml; use OSSolution\HelpdeskPro\Site\Helper\Jquery as HelpdeskproHelperJquery; use OSSolution\HelpdeskPro\Site\Helper\Route as RouteHelper; defined('_JEXEC') or die; /* * Class Html * * @property \OSSolution\HelpdeskPro\Admin\Model\Ticket $model / class Html extends HtmlView { protected function beforeRender() { // Load jQuery validation engine HelpdeskproHelperJquery::validateForm(); // Remove the uploaded files data from section $this->container->session->clear('hdp_uploaded_files'); $this->container->session->clear('hdp_uploaded_files_original_names'); $this->bootstrapHelper = HelpdeskProHelperBootstrap::getInstance(); $layout = $this->getLayout(); if ($layout == 'form') { $this->beforeRenderTicketForm(); return; } HelpdeskproHelper::loadEditable(); / @var \JApplicationSite $app / $app = $this->container->app; $user = $this->container->user; $config = HelpdeskproHelper::getConfig(); $fieldSuffix = HelpdeskproHelper::getFieldSuffix(); $item = $this->model->getData(); if (!$item->id) { $app->enqueueMessage(Text::_('HDP_TICKET_NOT_EXISTS')); $app->redirect(Route::_(RouteHelper::getTicketsRoute(), false)); } // Require users to login if they try to access support ticket via public link if (!$config->allow_public_user_submit_ticket && $item->is_ticket_code) { $redirectUrl = RouteHelper::getTicketRoute($item->id); if ($user->id) { $app->redirect(Route::_($redirectUrl, false)); } else { $app->enqueueMessage(Text::_('HDP_PLEASE_LOGIN_TO_CONTINUE')); $app->redirect(Route::_('index.php?option=com_users&view=login&return=' . base64_encode($redirectUrl))); } } $canAccess = HelpdeskproHelper::checkTicketAccess($item); if (!$canAccess) { if (!$user->id && !$item->is_ticket_code) { $app->enqueueMessage(Text::_('HDP_PLEASE_LOGIN_TO_CONTINUE')); $app->redirect(Route::_('index.php?option=com_users&view=login&return=' . base64_encode(Uri::getInstance()->toString()))); } else { $app->enqueueMessage(Text::_('HDP_INVALID_TICKET'), 'warning'); $app->redirect(Uri::root()); } } $rows = HelpdeskproHelperDatabase::getAllCategories( 'ordering', ['access IN (' . implode(',', $user->getAuthorisedViewLevels()) . ')'], $fieldSuffix ); $children = []; if ($rows) { // first pass - collect children foreach ($rows as $v) { $pt = $v->parent_id; $list = @$children[$pt] ? $children[$pt] : []; array_push($list, $v); $children[$pt] = $list; } } $categories = HTMLHelper::_('menu.treerecurse', 0, '', [], $children, 9999, 0, 0); $rowStatuses = HelpdeskproHelperDatabase::getAllStatuses('ordering', $fieldSuffix); $rowPriorities = HelpdeskproHelperDatabase::getAllPriorities('ordering', $fieldSuffix); if ($user->id == $item->user_id \|\| $item->is_ticket_code) { $isCustomer = 1; } else { $isCustomer = 0; } if ($isCustomer && ($item->status_id == $config->closed_ticket_status)) { $canComment = false; } else { $canComment = true; } $message = $this->input->getHtml('message'); if ($config->highlight_code) { HelpdeskproHelper::loadHighlighter(); } $this->loadCaptcha($app, $config); // Add js variables $maxNumberOfFiles = $config->max_number_attachments ? (int) $config->max_number_attachments : 1; $siteUrl = Uri::root(); $this->container->document->addScriptDeclaration(" var maxAttachment = $maxNumberOfFiles; var currentCategory = 0; var currentNumberAttachment = 1; var currentStatus = 0; var hdpSiteUrl = '$siteUrl'; var jItemId = " . (int) $this->Itemid . "; "); PluginHelper::importPlugin('helpdeskpro'); //Trigger plugins $results = $this->container->app->triggerEvent('onViewTicket', [$item]); // Pathway $pathway = $app->getPathway(); $pathway->addItem(Text::sprintf('HDP_TICKET_NUMBER', $item->id)); $this->fields = HelpdeskproHelper::getFields($item->category_id); $this->messages = $this->model->getMessages(); $this->fieldValues = $this->model->getFieldsValue(); $this->rowStatuses = $rowStatuses; $this->rowPriorities = $rowPriorities; $this->categories = $categories; $this->config = $config; $this->item = $item; $this->isCustomer = $isCustomer; $this->canComment = $canComment; $this->message = $message; $this->results = $results; } /* * Prepare data to render submit ticket form * * @throws \Exception / private function beforeRenderTicketForm() { / @var \JApplicationSite $app / $app = $this->container->app; $user = $this->container->user; $config = HelpdeskproHelper::getConfig(); $fieldSuffix = HelpdeskproHelper::getFieldSuffix(); $userId = $user->get('id'); $active = $app->getMenu()->getActive(); if ($active && isset($active->query['view'], $active->query['layout']) && $active->query['view'] == 'ticket' && $active->query['layout'] == 'form') { $params = $active->getParams(); } else { $params = new Registry; } $categoryId = $this->input->getInt('category_id', (int) $params->get('default_category_id')); $priorityId = $this->input->getInt('priority_id', 0); if (!$userId && !$config->allow_public_user_submit_ticket) { //Redirect user to login page $app->enqueueMessage(Text::_('HDP_LOGIN_TO_SUBMIT_TICKET')); $app->redirect('index.php?option=com_users&view=login&return=' . base64_encode(Uri::getInstance()->toString())); } $filters = ['access IN (' . implode(',', $user->getAuthorisedViewLevels()) . ')']; if ($params->get('category_ids')) { $categoryIds = array_filter(ArrayHelper::toInteger(explode(',', $params->get('category_ids')))); if (count($categoryIds)) { $filters[] = ['id IN (' . implode(',', $categoryIds) . ')']; } } $rows = HelpdeskproHelperDatabase::getAllCategories( 'ordering', $filters, $fieldSuffix ); $lists['category_id'] = HelpdeskproHelperHtml::buildCategoryDropdown( $categoryId, 'category_id', 'class="uk-select form-control input-xlarge form-select validate[required]" onchange="HDP.showFields(this.form);"', $rows ); $rowPriorities = HelpdeskproHelperDatabase::getAllPriorities('ordering', $fieldSuffix); if (count($rowPriorities)) { $options = []; $options[] = HTMLHelper::_('select.option', '', Text::_('HDP_CHOOSE_PRIORITY'), 'id', 'title'); $options = array_merge($options, $rowPriorities); $lists['priority_id'] = HTMLHelper::_('select.genericlist', $options, 'priority_id', [ 'option.text.toHtml' => false, 'option.text' => 'title', 'option.key' => 'id', 'list.attr' => 'class="uk-select input-large validate[required] form-select"', 'list.select' => $priorityId > 0 ? $priorityId : $config->default_ticket_priority_id]); } // Custom fields $rowFields = HelpdeskproHelper::getAllFields(); $form = new \HDPForm($rowFields); $relation = HelpdeskproHelper::getFieldCategoryRelation(); $form->prepareFormField($categoryId, $relation); $fieldJs = "fields = new Array();\n"; foreach ($relation as $catId => $fieldList) { $fieldJs .= ' fields[' . $catId . '] = new Array("' . implode('","', $fieldList) . '");' . "\n"; } $this->container->document->addScriptDeclaration($fieldJs); $data = $this->input->getData(); if ($this->input->getMethod() == 'POST') { $useDefault = false; } else { $useDefault = true; } $form->bind($data, $useDefault); $this->loadCaptcha($app, $config); $maxNumberOfFiles = $config->max_number_attachments ? (int) $config->max_number_attachments : 1; $this->container->document->addScriptDeclaration(" var maxAttachment = $maxNumberOfFiles; var currentCategory = $categoryId; var currentNumberAttachment = 1; "); // Pathway $pathway = $app->getPathway(); $pathway->addItem(Text::_('HDP_NEW_TICKET')); $this->lists = $lists; $this->config = $config; $this->userId = $userId; $this->form = $form; $this->categoryId = $categoryId; $this->params = $params; $this->rowCategories = $rows; } /* * Load captcha for submit ticket and add comment form * * @param \JApplicationSite $app * @param \OSL\Config\Config $config */ protected function loadCaptcha($app, $config) { // Captcha $showCaptcha = 0; $user = $this->container->user; if (!$config->enable_captcha \|\| ($user->id && $config->enable_captcha == '2')) { $enableCaptcha = false; } else { $enableCaptcha = true; } if ($enableCaptcha) { $captchaPlugin = $app->get('captcha', $this->container->appConfig->get('captcha')); if (!$captchaPlugin) { // Hardcode to recaptcha, reduce support request $captchaPlugin = 'recaptcha'; } // Check to make sure Captcha is enabled $plugin = PluginHelper::getPlugin('captcha', $captchaPlugin); if ($plugin) { $showCaptcha = 1; $this->captcha = Captcha::getInstance($captchaPlugin)->display('dynamic_recaptcha_1', 'dynamic_recaptcha_1', 'required'); } else { $app->enqueueMessage(Text::_('EB_CAPTCHA_NOT_ACTIVATED_IN_YOUR_SITE'), 'error'); } } $this->showCaptcha = $showCaptcha; } }

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