Файловый менеджер

Файловый менеджер - Редактировать - /home/lmsyaran/public_html/administrator/components/com_rsticketspro/views/ticket/view.html.php

Назад
<?php /** * @package RSTickets! Pro * * @copyright (c) 2010 - 2016 RSJoomla! * @link https://www.rsjoomla.com * @license GNU General Public License http://www.gnu.org/licenses/gpl-3.0.en.html */ defined('_JEXEC') or die('Restricted access'); class RsticketsproViewTicket extends JViewLegacy { protected $app; protected $form; public function display($tpl = null) { $this->app = JFactory::getApplication(); if ($this->app->isClient('administrator')) { JFactory::getApplication()->input->set('hidemainmenu', true); $this->addToolbar(); } else { $this->params = $this->app->getParams('com_rsticketspro'); } // get ticket information $this->ticket = $this->get('Item'); $user = JFactory::getUser(); if (!$user->id) { JFactory::getApplication()->enqueueMessage(JText::_('RST_YOU_HAVE_TO_BE_LOGGED_IN'), 'warning'); $link = base64_encode((string) JUri::getInstance()); $this->app->redirect(JRoute::_('index.php?option=com_users&view=login&return='.$link, false)); } // quick and dirty check so we know if this ticket exists & the user can view it if (!$this->hasPermission()) { throw new Exception(JText::_('RST_CUSTOMER_CANNOT_VIEW_TICKET'), 403); } // load the ticket helper require_once JPATH_COMPONENT_ADMINISTRATOR.'/helpers/ticket.php'; $this->ticketMessages = $this->get('Ticketmessages'); $this->otherTickets = $this->get('OtherTickets'); // form $this->form = $this->get('Form'); $this->fieldsets = $this->form->getFieldsets(); // permissions $this->isStaff = $this->get('IsStaff'); $this->permissions = $this->get('StaffPermissions'); // departments $this->departments = $this->get('Departments'); $this->department = $this->get('Department'); // statuses $this->statuses = $this->get('Statuses'); $this->priorities = $this->get('Priorities'); // config $this->globalMessage = JText::_(RSTicketsProHelper::getConfig('global_message')); $this->ticketView = RSTicketsProHelper::getConfig('ticket_view'); $this->dateFormat = RSTicketsProHelper::getConfig('date_format'); $this->userField = RSTicketsProHelper::getConfig('show_user_info'); $this->hasViewingHistory = RSTicketsProHelper::getConfig('ticket_viewing_history'); $this->allowEditor = RSTicketsProHelper::getConfig('allow_rich_editor'); $this->allowVoting = RSTicketsProHelper::getConfig('show_ticket_voting'); $this->showSignature = RSTicketsProHelper::getConfig('show_signature'); $this->showSearch = RSTicketsProHelper::getConfig('show_kb_search'); $this->showEmailLink = RSTicketsProHelper::getConfig('show_email_link'); $this->hasConsent = RSTicketsProHelper::getConfig('forms_consent'); $this->ticketSections = $this->get('TicketSections'); $this->isPrint = $this->get('IsPrint'); if ($this->ticketView === 'accordion') { $this->handler = $this->accordion = $this->get('RSAccordion'); } elseif ($this->ticketView === 'tabbed') { $this->handler = $this->tabs = $this->get('RSTabs'); } $this->plain = $this->get('RSPlain'); // user $this->userId = $user->id; // permissions $this->canViewHistory = $this->hasViewingHistory && (($this->hasViewingHistory == 1 && $this->isStaff) \|\| ($this->hasViewingHistory == 2)); $this->canViewNotes = $this->isStaff && $this->permissions->view_notes; $this->canOpenTicket = ($this->isStaff && $this->permissions->change_ticket_status) \|\| (!$this->isStaff && RSTicketsProHelper::getConfig('allow_ticket_reopening')); $this->canCloseTicket = ($this->isStaff && $this->permissions->change_ticket_status) \|\| (!$this->isStaff && RSTicketsProHelper::getConfig('allow_ticket_closing')); $this->canReply = !$this->isStaff \|\| ($this->isStaff && $this->permissions->answer_ticket); $this->canUpload = $this->ticket->department->upload > 0; $this->canUpdateReplies = $this->isStaff && $this->permissions->update_ticket_replies; $this->canUpdateCustomerReplies = $this->isStaff && $this->permissions->update_ticket_replies_customers; $this->canUpdateStaffReplies = $this->isStaff && $this->permissions->update_ticket_replies_staff; $this->canDeleteReplies = $this->isStaff && $this->permissions->delete_ticket_replies; $this->canDeleteCustomerReplies = $this->isStaff && $this->permissions->delete_ticket_replies_customers; $this->canDeleteStaffReplies = $this->isStaff && $this->permissions->delete_ticket_replies_staff; $this->canAssignTickets = $this->isStaff && $this->permissions->assign_tickets; $this->showAltEmail = RSTicketsProHelper::getConfig('show_alternative_email'); $this->timeSpentInput = RSTicketsProHelper::getConfig('enable_time_spent') && RSTicketsProHelper::getConfig('time_spent_type') === 'input'; $this->timeSpentTracking = RSTicketsProHelper::getConfig('enable_time_spent') && RSTicketsProHelper::getConfig('time_spent_type') === 'tracking'; $this->canDeleteTimeHistory = $this->get('timeTrackingDeleteStatus'); // time counter $this->useTimeCounter = false; $this->ticketTimeData = false; $this->ticketTimeState = 0; if ($this->timeSpentTracking && isset($this->ticketSections['time']) && $this->ticket->status_id != RST_STATUS_CLOSED) { $this->useTimeCounter = true; $this->ticketTimeData = RSTicketsProTicketHelper::getTicketTimeState($this->ticket->id); $this->ticketTimeState = $this->ticketTimeData ? (int) $this->ticketTimeData->state : 0; if ($this->ticketTimeState) { $this->document->addScriptDeclaration("jQuery(document).ready(function(){RSTicketsPro.timeCounter('". $this->ticketTimeData->start."');});"); } } $this->ticketIntervals = $this->get('TicketTimeSpentIntervals'); RSTicketsProHelper::addHistory($this->ticket->id); // JS Strings JText::script('RST_MAX_UPLOAD_FILES_REACHED'); JText::script('RST_DELETE_TICKET_MESSAGE_CONFIRM'); // load jQuery & plugins if (RSTicketsProHelper::getConfig('jquery', 1)) { JHtml::_('jquery.framework'); } if ($this->allowVoting) { JHtml::_('script', 'com_rsticketspro/jquery.raty.js', array('relative' => true, 'version' => 'auto')); } // if trying to print, bring up the print stylesheet if ($this->isPrint) { JHtml::_('stylesheet', 'com_rsticketspro/print.css', array('relative' => true, 'version' => 'auto'), array('media'=>'print')); } if ($this->canAssignTickets) { $this->document->addScriptDeclaration("jQuery(document).ready(function(){RSTicketsPro.disableStaff();});"); } parent::display($tpl); } public function showTotal($duration) { return RSTicketsProHelper::showTotal($duration); } protected function addToolbar() { // set title JToolbarHelper::title('RSTickets! Pro', 'rsticketspro'); JToolbarHelper::custom('kbconvert.manual', 'upload', 'upload', JText::_('RST_CONVERT_TO_KB'), false); JToolbarHelper::custom('kbconvert.automatic', 'upload', 'upload', JText::_('RST_CONVERT_TO_KB_AUTOMATIC'), false); JToolbarHelper::cancel('ticket.cancel'); } protected function showDate($date) { return JHtml::_('date', $date, $this->dateFormat); } protected function getAvatar($id) { return RSTicketsProHelper::getAvatar($id); } protected function canEditMessage($message) { $messageUserId = $message->user_id; $meId = $this->userId; return $this->isStaff && ( ($this->canUpdateReplies && $messageUserId == $meId) \|\| ($this->canUpdateCustomerReplies && $messageUserId != $meId && !RSTicketsProHelper::isStaff($messageUserId)) \|\| ($this->canUpdateStaffReplies && $messageUserId != $meId && RSTicketsProHelper::isStaff($messageUserId)) ); } protected function canDeleteMessage($message) { $messageUserId = $message->user_id; $meId = $this->userId; return $this->isStaff && ( ($this->canDeleteReplies && $messageUserId == $meId) \|\| ($this->canDeleteCustomerReplies && $messageUserId != $meId && !RSTicketsProHelper::isStaff($messageUserId)) \|\| ($this->canDeleteStaffReplies && $messageUserId != $meId && RSTicketsProHelper::isStaff($messageUserId)) ); } protected function hasPermission() { $model = $this->getModel(); // ticket does exist && user can open it return ($this->ticket && $this->ticket->id && $model->hasPermission($this->ticket->id)); } }

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