Файловый менеджер

Файловый менеджер - Редактировать - /home/lmsyaran/public_html/language/en-GB/en-GB.com_rsticketspro.ini

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; Global JGLOBAL_ORDER_ASCENDING="Ascending" JGLOBAL_ORDER_DESCENDING="Descending" JSEARCH_FILTER="Search" RST_CONFIGURATION_OK="Your configuration has been successfully saved." COM_RSTICKETSPRO_N_ITEMS_DELETED="Item successfully deleted." COM_RSTICKETSPRO_PLEASE_COMPLETE_ALL_FIELDS="Please complete all required fields (marked with )." RST_NAME="Name" JAPPLY="Apply" RST_FEEDBACK_EMAIL="<a href='%s' />No</a> or <a href='%s' />Yes</a>" RST_FEEDBACK_RECEIVED_FROM_EMAIL="Thank you for your feedback!" ; DASHBOARD RST_MY_TICKETS="My Tickets" RST_VIEW_TICKETS="View Tickets" RST_SEARCH_TICKETS="Search Tickets" RST_SUBMIT_TICKET="Submit Ticket" RST_SEARCH_HELPDESK="... type in your search keywords here" RST_NO_KB_CATEGORIES="Unfortunately, there are no categories available right now. Please check back again later." RST_NO_KB_ARTICLES="Unfortunately, there are no articles available right now. Please check back again later." RST_YOU_HAVE_TO_BE_LOGGED_IN="You have to be logged in in order to access this area." RST_CLICK_HERE_TO_LOGIN="Click here to login" RST_NO_RECENT_ACTIVITY="You have no recent activity." RST_REPLY="Reply" ; TICKETS RST_ADD_NEW_TICKET="Add Ticket" RST_TICKET_INFORMATION="Ticket Information" RST_SUBMITTER_INFORMATION="Submitter Information" RST_TICKET_HISTORY="Tickets History" RST_NO_TICKET_HISTORY="This customer has not submitted any other tickets using this email address." RST_USER="User" RST_TICKET_DATE="Date" RST_TICKET_DATE_TIP="Click to sort by ticket submitted date." RST_TICKET_LAST_REPLY="Last Reply" RST_TICKET_LAST_REPLY_TIP="Click to sort by last reply date." RST_TICKET_FLAG_TIP="Use this column to flag tickets for follow-up." RST_TICKET_REPLIES="Replies" RST_TICKET_REPLIES_NUM="%d replies" RST_TICKET_CODE="Code" RST_TICKET_SUBJECT="Subject" RST_TICKET_CODE_SUBJECT_TIP="Click to sort either by ticket subject or by code." RST_TICKET_CUSTOMER="Customer" RST_TICKET_CUSTOMER_TIP="Click to sort by customer information." RST_TICKET_PRIORITY="Priority" RST_TICKET_PRIORITY_TIP="Click to sort by ticket priority." RST_TICKET_STATUS="Status" RST_TICKET_STATUS_TIP="Click to sort by ticket status." RST_TICKET_STAFF="Assigned To" RST_TICKET_STAFF_TIP="Click to sort by staff member information." RST_UNCHANGED="Unchanged" RST_UNASSIGNED="Unassigned" RST_TICKET_USER_AGENT="User Agent" RST_TICKET_REFERER="HTTP Referer" RST_TICKET_IP="IP Address" RST_TICKET_LOGGED="Was Logged In ?" RST_TICKET_DEPARTMENT="Department" RST_TICKET_MESSAGE="Message" RST_TICKET_MESSAGES="Messages" RST_TICKET_LAST_REPLY_MESSAGE="Last Reply Message" RST_TICKET_WROTE="%s wrote:" RST_TICKET_FEEDBACK="Please give us your feedback so we can improve our Customer Support. How would you rate this answer ?" RST_TICKET_FEEDBACK_SENT="Thank you for your feedback!" RST_TICKET_FEEDBACK_SENT_STAFF="Your answers have been rated below by the customer." RST_FEEDBACK_1="Poor" RST_FEEDBACK_2="Fair" RST_FEEDBACK_3="Average" RST_FEEDBACK_4="Good" RST_FEEDBACK_5="Excellent!" RST_TICKET_REPLY="Click here to reply" RST_REPLY_TO_TICKET="Add a new message" RST_CONVERSATION="Conversation" RST_TICKET_SUBMIT="Submit" RST_OPEN_KNOWLEDGEBASE="Open Knowledgebase" RST_KNOWLEDGEBASE="Knowledgebase" RST_KB_RESULTS="Total results: %d. Showing %d of %d." RST_TICKET_CUSTOM_FIELDS="Custom Fields" RST_SIGNATURE="Signature" RST_YOUR_SIGNATURE_DESC="This is the signature that will be appended with every message." RST_ATTACH_SIGNATURE="Attach your signature to this message" RST_EDIT_SIGNATURE="Change signature" RST_UPDATE="Update" RST_CLOSE="Close" RST_FLAGGED="Flagged" RST_TICKET_REPLIES_CLOSED="This ticket is marked as closed. No new ticket replies can be added." RST_TICKET_REPLIES_CLOSED_ERROR="Unfortunately, you cannot add new replies to this ticket - this ticket has been marked as closed." RST_TICKET_EDIT_MESSAGE="Edit" RST_TICKET_EDIT_MESSAGE_DESC="Edit :: Click here to edit your reply" RST_TICKET_DELETE_MESSAGE="Delete" RST_TICKET_DELETE_MESSAGE_DESC="Delete :: Click here to delete your reply" RST_TICKET_CHANGE_CUSTOMER="Click here to change the customer." RST_TICKET_VIEW_NOTES="View Notes" RST_TICKET_VIEW_NOTES_NO="View Notes (%d)" RST_TICKET_VIEW_NOTES_DESC="View Notes :: Click here to view the ticket's notes" RST_TICKET_PRINT="Print" RST_TICKET_PRINT_DESC="Print :: Click here to print this ticket" RST_TICKET_CLOSE="Close Ticket" RST_TICKET_CLOSE_DESC="Close Ticket :: Click here to close this ticket if the issue has been solved" RST_TICKET_OPEN="Reopen Ticket" RST_TICKET_OPEN_DESC="Reopen Ticket :: Click here to reopen this ticket if you need to address your issue again" RST_TICKET_NOTIFY="Notify Ticket" RST_TICKET_NOTIFY_DESC="Notify Ticket :: This ticket is %d days overdue.<br />Click here to notify the customer if he did not respond in a timely manner." RST_TICKET_VIEW_HISTORY="View History" RST_TICKET_VIEW_HISTORY_DESC="View History :: Click here to see details on who viewed this ticket" RST_THIS_TICKET_HAS_ATTACHMENTS="This ticket has attachments." RST_EDITING_MESSAGE="Editing Reply" RST_TIME_SPENT="Time Spent" RST_TIME_UNIT_M="minutes" RST_TIME_UNIT_H="hours" RST_TIME_UNIT_D="days" RST_TICKET_REPLY_AS_CUSTOMER="Reply as Customer" RST_TICKET_SUBMITTED_BY="<small>Submitted by: %s</small>" RST_DO_NOT_CHANGE_DEPARTMENT="Do not change department" RST_DO_NOT_CHANGE_ASSIGNMENT="Do not change assignment" RST_DO_NOT_CHANGE_PRIORITY="Do not change priority" RST_DO_NOT_CHANGE_STATUS="Do not change status" RST_DO_NOT_NOTIFY="Do not notify" RST_DO_NOT_DELETE="Do not delete" RST_SEARCH_TEXT="Keywords" RST_SEARCH_TEXT_DESC="Write the words that you would like to find in the ticket's subject or message." RST_SEARCH_CUSTOMER="Customer" RST_SEARCH_CUSTOMER_DESC="Search by customer's name, username or email address." RST_SEARCH_STAFF="Staff Member" RST_SEARCH_STAFF_DESC="Search by staff member's name, username or email address. You can type 0 to search for unassigned tickets." RST_SEARCH_DEPARTMENTS="Departments" RST_SEARCH_DEPARTMENTS_DESC="Search by department." RST_SEARCH_PRIORITIES="Priorities" RST_SEARCH_PRIORITIES_DESC="Search by priority." RST_SEARCH_STATUSES="Statuses" RST_SEARCH_STATUSES_DESC="Search by status." RST_OPEN_ADVANCED_SEARCH="Open Advanced Search" RST_SEARCH="Search" RST_RESET_SEARCH="Reset Search" RST_SAVE_SEARCH="Save search" RST_SAVE="Save" RST_SEARCH_NAME="Search Name" RST_SEARCH_NAME_DESC="This is the search name." RST_EDIT_SEARCH="Edit Search" RST_ADD_SEARCH="Add Search" RST_DEFAULT_SEARCH="Make this my default search when I login" RST_DEFAULT_SEARCH_SHORT="Default Search" RST_DEFAULT_SEARCH_DESC="After you login the tickets will be shown based on this search preferences." RST_SEARCH_FLAGGED="Search only flagged tickets" RST_UPDATE_SEARCH="Update Search" RST_UPDATE_SEARCH_DESC="By checking this box, this search's parameters will be updated with your current search parameters." RST_UPDATE_SEARCH_OK="Yes, update this search with the current search parameters." RST_BACK_TO_SEARCHES_LIST="Back to Searches" RST_MANAGE_SEARCHES="Manage Searches" RST_SEARCH_CLICK_DESC="Predefined Search :: Click here to search through tickets using the "<b>%s</b>" predefined search." RST_DELETE_SEARCH="Delete Search" RST_DELETE_SEARCH_DESC="Delete Search :: Click here to delete this search." RST_BULK_ACTIONS="Bulk Actions" RST_TICKET_DELETE="Delete Ticket" RST_TICKET_DELETE_DESC="Delete Ticket :: Click here to delete this ticket" RST_DELETE_SELECTED="Delete selected" RST_NOTIFY_SELECTED="Notify selected" RST_DELETE="Delete" RST_YOUR_EMAIL="Your Email <span class='star'></span>" RST_YOUR_EMAIL_DESC="We need your email address." RST_YOUR_PASSWORD="Your Password <span class='star'></span>" RST_YOUR_PASSWORD_DESC="Set the password for your new account." RST_YOUR_NAME="Your Name <span class='star'></span>" RST_YOUR_NAME_DESC="Please supply your full name." RST_CUSTOMER_EMAIL="The customer's email" RST_CUSTOMER_EMAIL_DESC="We need the customer's email address." RST_CUSTOMER_NAME="The customer's name" RST_CUSTOMER_NAME_DESC="Please supply the customer's full name." RST_TICKET_DEPARTMENT_DESC="Please select the department where you would like the submit your ticket to." RST_TICKET_SUBJECT_DESC="Please write a subject for your ticket." RST_TICKET_PRIORITY_DESC="Please select the ticket priority." RST_TICKET_MESSAGE_DESC="Please write a message for your ticket." RST_TICKET_ATTACHMENTS="Attachment(s)" RST_TICKET_ATTACHMENTS_REQUIRED="Attachment(s) " RST_TICKET_ATTACHMENTS_DESC="You can attach files to your message." RST_TICKET_ATTACHMENTS_ALLOWED="Allowed attachments are: <strong>%s</strong>." RST_TICKET_ATTACHMENTS_MAX_ALLOWED="You can upload a maximum of <strong>%s</strong> files." RST_UNLIMITED="unlimited" RST_TICKET_ATTACHMENTS_MAX_SIZE_ALLOWED="Maximum file size is <strong>%s</strong>." RST_ADD_MORE_ATTACHMENTS="Add another attachment..." RST_TICKET_CAPTCHA="Please write the antispam code" RST_TICKET_CAPTCHA_DESC="In order to avoid spam, please prove you are human by writing the code you see in the image." RST_REFRESH_CAPTCHA="Refresh Image" RST_REFRESH_CAPTCHA_DESC="Please click here to generate a new image if you cannot read the current CAPTCHA image." RST_ANTISPAM="Antispam" RST_SUBMIT="Submit" RST_TICKET_FILE_DOWNLOADS="downloaded %d times." RST_TICKET_FILE_DOWNLOADS_SMALL="%s (%d downloads)" RST_MAX_UPLOAD_FILES_REACHED="The maximum number of attachments has been reached. You cannot add any more attachments." RST_TICKET_CONSENT_SUBMIT="I consent to this website collecting my details through this form. " COM_RSTICKETSPRO_CONSENT_IS_NEEDED_TO_SUBMIT_THIS_FORM="Your consent is required to submit this form; please tick the checkbox located above the Submit button." COM_RSTICKETSPRO_BLOCKLISTED_EMAIL_ERROR="The email address '%s' has been blocked. You cannot submit tickets using this address." RST_TICKET_EMAIL_ERROR="Please write a valid email address." RST_TICKET_EMAIL_STAFF_ERROR="You will have to login in order to submit a ticket using this email address: %s" RST_TICKET_EMAIL_CUSTOMER_ERROR="This email address (%s) already exists. You will have to login in order to submit a ticket." RST_TICKET_EMPTY_PASSWORD="Empty passwords are not allowed." RST_TICKET_EMAIL_STAFF_NO_PERMISSION_ERROR="You cannot submit a ticket using your own email address." RST_TICKET_NAME_ERROR="Please write your full name." RST_TICKET_CUSTOMER_ERROR="Please select a customer from the list." RST_TICKET_STAFF_CANNOT_ADD_TICKET_TO_CUSTOMER_ERROR="You are not allowed to submit a ticket on behalf of a customer." RST_TICKET_DEPARTMENT_ERROR="Please select the department from the dropdown list." RST_TICKET_SUBJECT_ERROR="Please write a subject for your ticket." RST_TICKET_MESSAGE_ERROR="Please write a message for your ticket." RST_TICKET_REPLY_ERROR="Please write a message reply for your ticket." RST_TICKET_PRIORITY_ERROR="Please select the priority of your ticket from the dropdown list." RST_TICKET_CAPTCHA_ERROR="Please make sure you have entered the correct code from the image." RST_CAPTCHA_MISSING_SITE_KEY="You are missing your Site Key. Did you setup the correct Site Key in the Configuration?" RST_CAPTCHA_MISSING_SECRET_KEY="The secret parameter is missing. Did you setup the correct Secret Key in the Configuration?" RST_CAPTCHA_NEW_ERR_MISSING_INPUT_SECRET="(reCAPTCHA) The secret parameter is missing. Did you setup the correct Secret Key in the Configuration?" RST_CAPTCHA_NEW_ERR_INVALID_INPUT_SECRET="(reCAPTCHA) The secret parameter is invalid or malformed. Please double check the Secret Key in your Configuration." RST_CAPTCHA_BUILT_IN_NOT_SELECTED="Built-in Captcha is not selected." RST_CAPTCHA_NEW_ERR_MISSING_INPUT_RESPONSE="(reCAPTCHA) The response is missing. Did you tick the 'I am not a robot' checkbox?" RST_CAPTCHA_NEW_ERR_INVALID_INPUT_RESPONSE="(reCAPTCHA) The response is invalid or malformed. Did you tick the 'I am not a robot' checkbox?" COM_RSTICKETSPRO_UPLOAD_TICKET_REQUIRED_ERROR="Please upload your attachments in order to submit this ticket." RST_TICKET_UPLOAD_ERROR="Could not upload the following file: %s" RST_TICKET_UPLOAD_ERROR_INI_SIZE="The uploaded file exceeds this server's maximum upload size: %s" RST_TICKET_UPLOAD_ERROR_FORM_SIZE="The uploaded file exceeds this form's maximum file size: %s" RST_TICKET_UPLOAD_ERROR_PARTIAL="The uploaded file was only partially uploaded: %s" RST_TICKET_UPLOAD_ERROR_NO_TMP_DIR="This server is missing a temporary folder, file uploads are no possible: %s" RST_TICKET_UPLOAD_ERROR_CANT_WRITE="Failed to write file to disk: %s" RST_TICKET_UPLOAD_ERROR_PHP_EXTENSION="A PHP extension stopped the file upload: %s" RST_TICKET_UPLOAD_EXTENSION_ERROR="Could not upload the following file: %s because the file's extension is not in the list of accepted extensions: %s." RST_TICKET_UPLOAD_SIZE_ERROR="Could not upload the following file: %s because it exceeded the maximum allowed size of %s megabytes." RST_TICKET_SUBMIT_OK="Your ticket has been successfully submitted. One of our staff members will answer shortly." RST_VALIDATION_DEFAULT_ERROR="%s is a required field." RST_PLEASE_SELECT_PRIORITY="Please select the priority." RST_PLEASE_SELECT_DEPARTMENT="Please select the department." RST_PLEASE_SELECT_SUBJECT="Please select the subject." RST_STAFF_CANNOT_SUBMIT_TICKET="Unfortunately, you do not have the permission to submit a new ticket." RST_STAFF_CANNOT_VIEW_USERS="Unfortunately, you do not have the permission to view the list of users." RST_STAFF_CANNOT_VIEW_NOTES="Unfortunately, you do not have the permission to view the internal notes." RST_CANNOT_VIEW_HISTORY="Unfortunately, you do not have the permission to view this ticket's history." RST_STAFF_CANNOT_ADD_NOTE="Unfortunately, you do not have the permission to add notes." RST_STAFF_CANNOT_EDIT_NOTE="Unfortunately, you do not have the permission to edit this note." RST_STAFF_CANNOT_DELETE_NOTES="Unfortunately, you do not have the permission to delete this note." RST_SELECT_USERNAME="Select user from list" RST_CUSTOMER_CANNOT_VIEW_TICKET="Unfortunately, you are not allowed to view this ticket. You can only view your own tickets." RST_CUSTOMER_CANNOT_VIEW_SEARCHES="Unfortunately, only staff members can define custom searches." RST_STAFF_CANNOT_VIEW_SEARCHES="Unfortunately, you can only edit your own searches." RST_STAFF_CANNOT_VIEW_TICKET="Unfortunately, you are not allowed to view this ticket." RST_CANNOT_DOWNLOAD_FILE="Unfortunately, you are not allowed to download this file." RST_CANNOT_DOWNLOAD_FILE_NOT_EXIST="Unfortunately, this file is no longer located on our server." RST_CANNOT_CHANGE_SIGNATURE="Unfortunately, only staff members can edit their signature." RST_CANNOT_CHANGE_SIGNATURE_MUST_BE_STAFF="You must be added as a staff member (by going to RSTickets Pro! - Staff Members - New staff member) in order to have a signature." RST_CANNOT_DELETE_TICKET_MESSAGE="Unfortunately, you do not have the permission to delete this message." RST_CANNOT_DELETE_TICKET_MESSAGE_NOT_EXISTS="The message you requested to be deleted does not exist." RST_CANNOT_UPDATE_TICKET_MESSAGE="Unfortunately, you do not have the permission to update this message." RST_CANNOT_UPDATE_TICKET="Unfortunately, you do not have the permission to update this ticket." RST_CANNOT_UPDATE_TICKETS="Unfortunately, you do not have the permission to update these tickets." RST_CANNOT_UPDATE_TIME_SPENT="Unfortunately, you do not have the permission to update the time spent on this ticket." RST_CANNOT_DELETE_TICKETS="Unfortunately, you do not have the permission to delete these tickets." RST_CANNOT_CLOSE_TICKET="Unfortunately, you do not have the permission to close this ticket." RST_CANNOT_REOPEN_TICKET="Unfortunately, you do not have the permission to reopen this ticket." RST_CANNOT_NOTIFY_TICKETS="Unfortunately, you do not have the permission to notify this ticket." RST_CANNOT_VIEW_ARTICLE="Unfortunately, you do not have the permission to view this article." RST_CANNOT_VIEW_CATEGORY="Unfortunately, you do not have the permission to view this category." RST_CANNOT_SUBMIT_TICKET="You need to be logged in order to submit a ticket. Please login and try again." RST_CANNOT_DOWNLOAD_FROM_EMAIL="Unfortunately, the tokens do not match. Please login and try again." RST_COULD_NOT_CHANGE_STAFF_MEMBER_DOES_NOT_BELONG_TO_TICKET_DEPARTMENT="Could not change staff member of ticket %s because assigned staff member does not have access to this ticket's department." RST_STAFF_CANNOT_EXPORT_TICKETS="Unfortunately, you are not allowed to export tickets." RST_TICKET_SUBMIT_REPLY_OK="Your ticket reply has been successfully added." RST_DELETE_TICKET_MESSAGE_OK="The ticket reply has been successfully removed." RST_DELETE_TICKET_MESSAGE_CONFIRM="Are you sure you want to delete this reply?" RST_UPDATE_TICKET_MESSAGE_OK="The ticket reply has been successfully updated." RST_SIGNATURE_OK="Your signature has been successfully updated." RST_DELETE_TICKET_NOTE_CONFIRM="Are you sure you want to delete your note?" RST_DELETE_TICKET_NOTE_OK="Your note has been successfully removed." RST_ADD_TICKET_NOTE_OK="Your ticket note has been successfully added." RST_UPDATE_TICKET_NOTE_OK="Your ticket note has been successfully updated." RST_TICKET_UPDATED_OK="Your ticket information has been successfully updated." RST_TIME_SPENT_UPDATED_OK="Your time spent on this ticket has been successfully updated." RST_TICKETS_UPDATED_OK="Your tickets have been successfully updated." RST_TICKET_DELETED_OK="Your ticket has been successfully deleted." RST_TICKETS_DELETED_OK="Your tickets have been successfully deleted." RST_TICKET_CLOSED_OK="Your ticket has been successfully closed." RST_TICKET_REOPENED_OK="Your ticket has been successfully reopened." RST_TICKET_NOTIFIED_OK="Your ticket has been successfully notified." RST_DELETE_TICKET_CONFIRM="Are you sure you want to delete the selected ticket?" RST_DELETE_TICKETS_CONFIRM="Are you sure you want to delete the selected tickets?" RST_DELETE_SEARCH_CONFIRM="Are you sure you want to delete this search?" RST_TICKET_NOT_DELETED="You do not have the permission to delete ticket with ID %d." RST_BACK="Back" RST_YES="Yes" RST_NO="No" RST_NO_TITLE="no title" RST_SEARCHES_ORDERED="The searches ordering has been saved." RST_SEARCH_DELETED="The search has been deleted." RST_SEARCH_SAVED_OK="The search has been successfully saved." RST_SEARCH_SAVED_ERROR="There was en error while saving your search." RST_NONE_SUPPLIED="None supplied" RST_SEARCH_NAME_ERROR="Please supply a name for the search." RST_FILTER="Filter" RST_DISPLAY_PAGES="Display %s pages" RST_KB_RESULTS_FOR="These are the results for <em>%s</em>" RST_KB_NO_CATEGORY="Uncategorised" RST_KB_CATEGORY_NAME="Category" RST_KB_ALL_CATEGORIES="All categories" RST_KB_ARTICLE_NAME="Article Title" RST_KB_ARTICLE_HITS="Article Hits" RST_KB_NO_PARENT="No Parent (Top Category)" RST_CURRENT_CATEGORY="Current Category:" RST_HOT="(Hot!)" RST_CLEAR="Clear" RST_JQUERY_NOT_FOUND="The Magnific Popup script does not work without the jQuery library." ; History RST_HISTORY_DATE="Date" RST_HISTORY_IP="IP" RST_HISTORY_VIEWED="User" RST_HISTORY_ACTION="Action" RST_HISTORY_ACTION_VIEW="Viewed" RST_HISTORY_ACTION_CLOSE="Closed" RST_HISTORY_ACTION_AUTOCLOSE="Auto-Closed" RST_HISTORY_ACTION_REOPEN="Reopened" RST_HISTORY_ACTION_NOTIFY="Notified (Auto-close)" RST_HISTORY_ACTION_ONHOLD="On hold" ; Notes RST_NOTES_USER="User" RST_TICKET_NOTE="Note" RST_TICKET_NOTE_DESC="This is the text of the note." RST_TICKET_ADD_NOTE="New note" RST_ADD_NOTE="Add Note" RST_EDIT_NOTE="Edit Note" RST_TICKET_EDIT_NOTE="Edit" RST_TICKET_EDIT_NOTE_DESC="Edit :: Click here to edit your note" RST_TICKET_DELETE_NOTE="Delete" RST_TICKET_DELETE_NOTE_DESC="Delete :: Click here to delete your note" ; Ticket messages RST_EDIT_TICKET_MESSAGE="Edit Ticket Message" ; MANAGE TICKETS RST_CREATE_NEW_USER="Create a new user" RST_SELECT_EXISTING_USER="Select an existing user" RST_SHORT_NEW_USER="New User" RST_SHORT_EXISTING_USER="Existing User" RST_EXISTING_CUSTOMER="Customer <span class='star'>*</span>" RST_EXISTING_CUSTOMER_DESC="Clicking on the link will allow you to select a customer from your database." RST_ALTERNATIVE_EMAIL="Alternative email" RST_ALTERNATIVE_EMAIL_DESC="Provide an alternative email addres that you can use to reply from the email to tickets" RST_ALTERNATIVE_EMAIL_ERROR="The Alternative Email is not a valid email address!" ; SEF SECTION ; WARNING! PLEASE MODIFY THESE ACCORDINGLY ; IT'S SAFER TO USE ONLY LOWERCASE ALPHANUMERIC CHARACTERS (a-z 0-9) RST_SEF_SUBMIT_TICKET="submit-ticket" RST_SEF_SELECT_USER_FROM_LIST="choose-user-from-list" RST_SEF_TICKETS="view-tickets" RST_SEF_SEARCHES="manage-searches" RST_SEF_PREDEFINED_SEARCH="search" RST_SEF_EDIT_PREDEFINED_SEARCH="edit-search" RST_SEF_NEW_PREDEFINED_SEARCH="new-search" RST_SEF_SAVE_PREDEFINED_SEARCH="save-search" RST_SEF_DELETE_PREDEFINED_SEARCH="delete-search" RST_SEF_RESET_SEARCH="reset-search" RST_SEF_FLAG_TICKET="flag-ticket" RST_SEF_FEEDBACK_TICKET="rate-ticket" RST_SEF_DELETE_TICKET="delete-ticket" RST_SEF_NOTIFY_TICKET="notify-ticket" RST_SEF_TICKET="view-ticket" RST_SEF_PRINT_TICKET="print-ticket" RST_SEF_HISTORY="view-ticket-history" RST_SEF_NOTES="view-ticket-notes" RST_SEF_CLOSE_TICKET="close-ticket" RST_SEF_REOPEN_TICKET="reopen-ticket" RST_SEF_ADD_NOTE="new-note" RST_SEF_EDIT_NOTE="edit-note" RST_SEF_DELETE_NOTE="delete-note" RST_SEF_EDIT_TICKET_MESSAGE="edit-ticket-message" RST_SEF_DELETE_TICKET_MESSAGE="delete-ticket-message" RST_SEF_SEARCH="search-tickets" RST_SEF_ADVANCED_SEARCH="advanced-tickets-search" RST_SEF_SIGNATURE="change-signature" RST_SEF_KB="view-knowledgebase" RST_SEF_KB_RESULTS="view-knowledgebase-results" RST_SEF_KB_ARTICLE="view-article" RST_SEF_KB_SEARCH="search-knowledgebase" RST_SEF_DOWNLOAD="download-file" RST_SEF_DASHBOARD="dashboard" RST_SEF_DASHBOARD_SEARCH="dashboard-search" RST_SEF_REMOVE_DATA="remove-data" RST_SEF_REMOVE_DATA_SUCCESS="remove-data-success" RST_SEF_REMOVE_DATA_PROCESS="remove-data-process" ; System messages RST_SYSMESSAGE_MISSING="<i>missing</i>" RST_SYSMESSAGE_TICKET_DEPARTMENT_CHANGE="Department has been changed from <strong>%1$s</strong> to <strong>%2$s</strong> by <strong>%3$s</strong>." RST_SYSMESSAGE_TICKET_PRIORITY_CHANGE="Priority has been changed from <strong>%1$s</strong> to <strong>%2$s</strong> by <strong>%3$s</strong>." RST_SYSMESSAGE_TICKET_STATUS_CHANGE="Status has been changed from <strong>%1$s</strong> to <strong>%2$s</strong> by <strong>%3$s</strong>." RST_SYSMESSAGE_TICKET_STAFF_CHANGE="Staff member has been changed from <strong>%1$s</strong> to <strong>%2$s</strong> by <strong>%3$s</strong>." RST_SYSMESSAGE_TICKET_AUTO_CLOSE="This ticket has been auto-closed because no reply has been received from the customer in <strong>%d</strong> days." ; Remove data COM_RSTICKETSPRO_REMOVE_DATA_AND_CLOSE_ACCOUNT="Remove my data and close my account." COM_RSTICKETSPRO_REMOVE_DATA_AND_CLOSE_ACCOUNT_SURE="This action is irreversible. This will remove all data from your tickets and anonymise your account's data." COM_RSTICKETSPRO_REMOVE_DATA_AND_CLOSE_ACCOUNT_SURE_NO_LOGIN="This action is irreversible. This will remove all data from your tickets and anonymise your account's data, including sensitive information such as username and password. As a result, you will no longer be able to login." COM_RSTICKETSPRO_REMOVE_DATA_AND_CLOSE_ACCOUNT_SURE_CONT="Are you sure you want to do this? By clicking on Yes an encrypted URL will be sent to your email address for verification which will allow you to remove all of your data." COM_RSTICKETSPRO_YES_SEND_ME_A_LINK="Yes, send me a link to %s." COM_RSTICKETSPRO_MUST_BE_LOGGED_IN="You must be logged in to access this feature." COM_RSTICKETSPRO_THIS_FEATURE_MUST_BE_ENABLED="This feature must be enabled first." COM_RSTICKETSPRO_THIS_FEATURE_IS_NOT_AVAILABLE_FOR_SUPER_USERS="This feature is not available for Super Users." COM_RSTICKETSPRO_LINK_HAS_BEEN_SENT="The link has been sent to the specified email address." COM_RSTICKETSPRO_REMOVE_REQUEST_EMAIL_SUBJECT="Data removal request for %s at %s" COM_RSTICKETSPRO_REMOVE_REQUEST_EMAIL_BODY="Hello %s,<br /><br />You may now use the following link to remove all of your data from our website: %s<br />Please note that this action cannot be undone and you will no longer be able to login or access your tickets on our website." COM_RSTICKETSPRO_TOKEN_IS_INCORRECT="The token you have supplied is incorrect. Please make sure the link you have followed is the correct one." COM_RSTICKETSPRO_DATA_HAS_BEEN_SUCCESSFULLY_ANONYMISED="Data has been successfully anonymised." COM_RSTICKETSPRO_DATA_HAS_BEEN_ANONYMISED="Data has been anonymised."

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