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<?php /** * @package RSTickets! Pro * * @copyright (c) 2010 - 2016 RSJoomla! * @link https://www.rsjoomla.com * @license GNU General Public License http://www.gnu.org/licenses/gpl-3.0.en.html */ defined('_JEXEC') or die('Restricted access'); JText::script('RST_TICKET_FEEDBACK_SENT'); $showReply = $this->form->getValue('message'); if ($this->ticket->status_id == RST_STATUS_CLOSED) { ?> <p><strong><?php echo JText::_('RST_TICKET_REPLIES_CLOSED'); ?></strong></p> <?php if ($this->allowVoting && (($this->isStaff && $this->ticket->feedback) || !$this->isStaff)) { $ratyParams = array( 'path' => str_replace('star-on.png', '', JHtml::_('image', 'com_rsticketspro/raty/star-on.png', '', array(), true, 1)), 'score' => $this->ticket->feedback ? $this->ticket->feedback : null, 'readOnly' => $this->isStaff || $this->ticket->feedback, 'hints' => array( JText::_('RST_FEEDBACK_1'), JText::_('RST_FEEDBACK_2'), JText::_('RST_FEEDBACK_3'), JText::_('RST_FEEDBACK_4'), JText::_('RST_FEEDBACK_5') ) ); $script = 'RSTicketsPro.initRaty(' . json_encode($ratyParams) . ')'; JFactory::getDocument()->addScriptDeclaration($script); ?> <p id="com-rsticketspro-rated-message"><?php echo JText::_($this->ticket->feedback ? ($this->isStaff ? 'RST_TICKET_FEEDBACK_SENT_STAFF' : 'RST_TICKET_FEEDBACK_SENT') : 'RST_TICKET_FEEDBACK'); ?></p> <div id="star"></div> <?php } } else { if ($this->canReply) { if (!$showReply) { ?> <p><button type="button" class="btn btn-primary btn-large" id="com-rsticketspro-reply-button" onclick="RSTicketsPro.showReply(this);"><?php echo JText::_('RST_TICKET_REPLY'); ?></button></p> <?php } ?> <div id="com-rsticketspro-reply-box" <?php if (!$showReply) { ?>class="hidden"<?php } ?>> <h3 class="rst_heading"><?php echo JText::_('RST_REPLY_TO_TICKET'); ?></h3> <?php if ($this->isStaff && RSTicketsProHelper::getConfig('show_reply_as_customer')) { echo $this->form->getField('reply_as_customer')->renderField(); } if ($this->isStaff && $this->showSearch) { echo $this->form->getField('search')->renderField(); } echo $this->form->getField('message')->renderField(); if ($this->isStaff && $this->showSignature) { echo $this->form->getField('use_signature')->renderField(); echo '<p><small><a href="'.JRoute::_('index.php?option=com_rsticketspro&view=signature').'">'.JText::_('RST_EDIT_SIGNATURE').'</a></small></p>'; } if ($this->canUpload) { $script = "RSTicketsPro.getDepartment = function() { return { id: {$this->ticket->department_id}, uploads: { max: {$this->department->upload_files} } }; }"; JFactory::getDocument()->addScriptDeclaration($script); // prepend the upload message echo '<div id="rst_files_message_container">' . $this->department->upload_message . ' ' . $this->department->upload_message_max_files . ' ' . $this->department->upload_message_max_size . '</div>'; echo $this->form->getField('files')->renderField(array('class' => 'rst_files_container')); } ?> <p><button type="button" onclick="Joomla.submitbutton('ticket.reply')" class="btn btn-primary"><?php echo JText::_('RST_TICKET_SUBMIT'); ?></button></p> <hr /> </div> <?php } }
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